Product Support

Yes, there are several safety precautions to take when using any slit lamp. Ensuring the patient is correctly aligned and comfortable is paramount. The technician locally, should be on hand to intervene if there is any risk of the device contacting the patient, particularly during fundus examination, with the volk lens attachment. Additionally, it is important to properly sterilize any instruments that come into contact with the eye to prevent the spread of infection.

Yes. We have a volk attachment available, which can be easily attached and detached from the device when required. Allowing the ECP to conduct a Volk Lens examination of the fundus. We recommend the use of a 1X digital imaging lens, as this provides the best view. The Volk attachment and lenses are available to purchase separately. Please contact sales@eyoto.com for a quote.

Yes. Simply plug the controller into the USB port on Aetheia’s base and attach a screen via HDMI cable and you can use Aetheia as you would in a traditional test room environment.

Yes. Independent control of: Slit height, slit width, camera rotation, light box rotation, movement in the X, Y and Z axes is achieved using the joystick. You can also control the brightness of either the diffuse/assist light and the slit beam using the dials. The keypad allows the clinician to easily change between magnifications and between different filters. Giving you as much control of the view you get as you would with a traditional slit lamp.

Yes. The arrow keys on a keyboard can be used for finer adjustments of position, or focus.

Yes. All the usual techniques, such as gross examination, corneal section, specular reflection, sclerotic scatter, Van Herick’s grading, and assessing fluorescein staining.

Yes, we can supply any part for your Aetheia, such as a touch screens, cable, chin rests, control units etc. Please email support@eyoto.com to discuss this further.

Yes, admin privileges within the portal allow managers etc, to see which devices are online and being used at any time

Yes, you can share your screen via Teams/Zoom in real time, or you can send images or videos after the examination, for further analysis, or to aid referral, if required.

Absolutely. The advantage of Aetheia is that the live camera feed can be shared in real time, to multiple locations, with the operator remote from the device as well, if needed.

Yes, Aetheia can be accessed by any clinician who has the correct software installed on their computer and has access to a remote control. Meaning you could run longer clinics or fill lunch breaks with other ECPs taking control at different times.

Please note: Only one ECP can access a device at any given time. It is not possible to have more than one ECP operating the same device at the same time.

Yes. Anything seen on screen can be captured as a still image, or video. Both, in 4K resolution.

Yes. We will install and integrate your devices into your practice, providing the pre-install criteria have been met.

It is important to regularly clean and maintain your Aetheia device to ensure its longevity and accuracy. This includes cleaning the lenses and filters with special lens cleaning solution and cloths and wiping down the exterior with a soft cloth.

We suggest that within 1 day’s training, most, if not all operators will be confident in the operation of Aetheia in a remote testing environment. We then suggest, within a week of ‘usual testing,’ the ECP will become completely proficient at conducting a full routine examination, using the usual techniques employed during a traditional examination.

The cost of Aetheia will vary depending on which accessories you may need to accompany it. For advice on which accessories may be most suitable for you and a full quotation, please contact our sales team on sales@eyoto.com.

Yes. We can provide the correct API/handshake with your existing PMS and EHR platforms.

Yes, go to your portal and select register device, in the DEVICES tab. Power on your new device. Input the DEVICE KEY displayed on the device screen into your portal. Once you have entered the Device Key, press BACK on the device. If the Device key is accepted, Aetheia will begin its Start-up and calibration process and will be assigned to your company. You can then move this to whichever Area is required.

The only data processed, is imported from you Patient management system. No images are stored on the device. Once an examination is completed, everything is encrypted and transferred to your EHR in Dicom format. No identifiable data is stored on the device. Aligning with your current GDPR responsibilities.

Aetheia sends all information in Dicom format, to your servers. This is fully encrypted, and no information is stored on the device itself, meaning your current GDPR measures do not need to be amended.

There are several benefits to using Aetheia, including the ability for the clinician to view a live 4K video feed of the eye in real time, which can be used for documentation, analysis and can aid the ECP in diagnosis. Any images or video captured can also be easily shared with other clinicians or stored in electronic medical records. In addition, Aetheia gives the ECP complete control over what is viewed in real time. Completely removing the asynchronous element of current slit remote lamp examinations, carried out by technicians, and reviewed later by the ECP.

The device and the remote examiner, need access to a minimum up and download speed of 25Mbps, with a Firewall security system exemption for Aetheia software.

Microsoft Windows 7 and above (64 bit) operating system. A 64-bit CPU, Intel recommended. 4gb RAM. A modern Internet browser: Mozilla Firefox, Google Chrome, or Microsoft Edge.

We recommend Aetheia should be serviced annually. A fully trained Aetheia technician would attend the practice and conduct a multi-point check, both externally and internally. Replacing parts required, after acceptance of the price quoted for parts and labour. Service packages are available to suit your needs. Please contact sales@eyoto.com for more information.

Aetheia has a footprint comparable to that of a traditional slit lamp. This means it can be mounted on a combi unit, or on a separate instrument table. So, there is no need to purchase any new practice furniture. However, we recommend purchasing a table with each device as these are adapted to perfectly accommodate Aetheia into your practice.

Please find a list of our terms and conditions here: Terms & Conditions.

Please either click this link or scan the QR code for full instructions on operation.

The Aetheia device itself should not need any physical/hardware upgrades to the base unit. We are however, continuously working on new and innovative software and imaging solutions, to aid the ECP to provide the best quality eyecare to each patient, using Aetheia. Periodically we may release software upgrades. These can either be purchased on an ad hoc basis, or can be supplied via a subscription payment scheme, meaning all upgrades are automatically sent to your device as and when they are released. Keeping the clinician at the forefront of ocular examination, diagnosis, and treatment. There is a full range of accessories available for Aetheia. Please contact sales@eyoto.com for further information.