Remote: Self-Help Guide
Remote Optometrist Troubleshooting
If you're accessing Aetheia remotely and have encountered an issue, you're in the right place. Below, you'll find six common error messages that remote users may see.
Each message includes a screenshot to help you identify it quickly. Simply click on the error message that matches what you're seeing, this will take you to a dedicated troubleshooting guide with a clear flowchart to help you resolve the issue step by step.
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Please use this navigation panel to jump straight to the self-help guide you need.